Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Taskieo platform, mobile application, website, and related services (collectively, the "Service") operated by [LEGAL COMPANY NAME] ("Taskieo", "we", "our", or "us"). By creating an account or using the Service you agree to these Terms.

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use Taskieo. By using the Service, you represent that you meet these requirements.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate and complete information when creating your account and keep it up to date. You may not share your account or transfer it to another person.

3. The Taskieo Marketplace

Taskieo is a marketplace platform that connects independent Taskers who offer local services with Customers who want to hire them. Taskieo is not a party to the service agreement between Customers and Taskers, does not employ Taskers, and is not responsible for the quality, safety, or legality of any service performed.

Taskieo reserves the right to remove listings, suspend accounts, or intervene in transactions when necessary to enforce these Terms or protect the safety of users.

4. Customer Terms

Booking: When you book a service, you enter a direct agreement with the Tasker. You agree to provide accurate information about the service needed, your location, and your availability.

Payment: You authorize Taskieo to charge your payment method for the agreed service price plus any applicable Taskieo platform fee. Payments are processed by Stripe.

Cancellations: Cancellation policies are set by individual Taskers and displayed before booking. Taskieo is not responsible for refunds outside the stated policy.

Communication: You may communicate with Taskers only through the in-app messaging system for bookings. You may not take communications off-platform to avoid Taskieo fees.

Reviews: You may leave an honest review after a completed booking. Reviews must be truthful and must not contain hate speech, personal attacks, or false information.

Appropriate use: You may only book services for legitimate purposes. You may not use the platform to solicit services for illegal activities or engage in any form of harassment toward Taskers.

5. Tasker Terms

Service listings: Taskers are responsible for the accuracy of their service listings, including descriptions, pricing, photos, service area, and availability. Misleading listings may be removed.

Pricing: The prices you set must reflect the actual service you intend to deliver. You may not charge a Customer more than the agreed price without prior consent.

Accepting bookings: When you accept a booking you commit to completing the service as described. Repeated cancellations or no-shows may result in account suspension.

Completing jobs: You agree to complete accepted bookings professionally, on time, and to a reasonable standard of quality.

Customer communication: You must communicate respectfully and only through in-app messaging for booking-related matters.

Professional conduct: You are responsible for holding any required licenses, permits, or insurance required by local law to perform your services.

Taxes: You are responsible for reporting and paying any taxes applicable to your earnings from Taskieo. Taskieo does not withhold taxes on your behalf.

Payouts: Earnings are paid to your connected Stripe account according to the payout schedule. Taskieo deducts the applicable platform fee before releasing funds. A cash-out processing fee may apply.

Subscription plans: Tasker plan limits (listing count, service areas, same-day access) are enforced by the platform. Free plan Taskers may publish up to 3 service listings and 1 service area.

6. Same-Day Bookings

Same-day booking requests are time-sensitive. Taskers who offer same-day services agree to respond promptly. Customers who initiate a same-day request have a 20-minute window to confirm the match. Unconfirmed same-day requests expire automatically.

7. Taskieo Fees

Taskieo charges a platform service fee on each completed booking. The fee is displayed before payment is confirmed. Taskieo Plus subscribers receive a reduced customer service fee. Fee rates may change with notice.

8. Subscriptions

Taskieo offers optional subscription plans (Taskieo Plus for Customers; Pro and Business for Taskers) that unlock additional features. Mobile subscriptions are billed through the App Store or Google Play and managed by RevenueCat. Web subscriptions, when offered, are billed through Stripe. Cancellation takes effect at the end of the current billing period. Plan limits return to Free tier levels upon expiry. Existing data is not deleted on downgrade.

9. Prohibited Conduct

You may not: • Use the platform for any illegal purpose • Post false, misleading, or fraudulent information • Harass, threaten, or abuse other users • Attempt to circumvent platform fees by taking transactions off-platform • Scrape, reverse-engineer, or interfere with the Service • Create multiple accounts to evade suspension • Use automated tools to interact with the Service

10. Account Suspension and Termination

Taskieo may suspend or permanently terminate your account for violation of these Terms, fraudulent activity, or conduct that harms other users or the platform. You may close your account at any time from Settings. Certain transaction and booking records will be retained per our Privacy Policy.

11. Intellectual Property

All Taskieo branding, software, and content are owned by or licensed to Taskieo. You retain ownership of content you submit (photos, descriptions) but grant Taskieo a non-exclusive, royalty-free license to display it within the platform.

12. Third-Party Services

Taskieo integrates third-party services including Stripe (payments), RevenueCat (subscriptions), Resend (email), and Expo (push notifications). Your use of these services is subject to their respective terms and privacy policies.

13. Disclaimers

The Service is provided "as is" without warranties of any kind. Taskieo does not guarantee the quality, safety, or legality of services performed by Taskers. Taskieo is not liable for any disputes between Customers and Taskers.

14. Limitation of Liability

To the maximum extent permitted by law, Taskieo's total liability to you for any claim arising from your use of the Service shall not exceed the greater of $100 or the fees paid by you to Taskieo in the three months preceding the claim.

15. Dispute Resolution

Any dispute between you and Taskieo shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be governed by the laws of [JURISDICTION] without regard to conflict of law principles.

16. Changes to These Terms

We may update these Terms from time to time. Significant changes will be communicated via the app or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact us at:

[LEGAL COMPANY NAME] [BUSINESS ADDRESS] [SUPPORT EMAIL]

Note: These Terms have not been reviewed by legal counsel. Review by a qualified attorney is recommended before launch.